Shipping & Returns

Delivery Information

We try to treat every order as a priority therefor no orders will be delayed due to other orders being sent out of turn

Most Uk orders are received within approx 3 working days, but delivery times are not under our control as we use various delivery companies and delays do sometimes happen especially at busy periods, So please allow enough time for your order.

Your order will show as processing until recieved by you, If there are any problems with the order you will be contacted and the order status will then be changed to reflect the order status.

In the Uk all orders will incur a 2.99 delivery charge for any quantity of items only 1 charge will apply per order placed, for any number of items in your shopping cart you pay just 2.99

Delivery to other destinations in Europe is 10.95 - Delivery time is approx 5/7 days to most of europe

Delivery to most other countries outside of Europe is 15.95 - Delivery time is approx 7/10 days to countries outside of Europe.

Website Returns Policy:

Should any item be unsuitable.
4sg Ltd will refund you the amount less the cost of p & p within 30 days of reciept of the unwanted items,
return payment will be made by cheque or by original credit card, Under the following conditions.
* All items must be returned by recorded delivery at your cost within 7 days of reciept.
* All items must be returned in original packaging undamaged/unused.
* Certain items cannot be returned once opened for hygiene reasons i.e wigs & facial hair

Please contact us at: prior to returning your items for confirmation of acceptance of item.

Returns policy is for web based sales only. Retail sales returns policy is available instore at 193/195 Penarth road, Cardiff

None of the above is intended to affect your statuatory rights under the Consumer Protection(Distance Selling) Reguations 2000.

Please return goods (upon emailed confirmation of acceptance of product) To:

4sg Ltd Returns dept
Unit 15A Freemans Parc
Penarth Rd,
CF11 8TU


This guarantee is given in accordance with legal requirements. Any additional guarantee statements are contained in the product descriptions.